The average medical practice misses 150+ calls per month. With an average patient lifetime value of $1,200, that's $180K in ghost revenue walking out the door every year.
Response time is the #1 predictor of booking success. If you don't answer within 60 seconds, the probability of qualifying that lead drops by 400%.
By 2026, the average patience threshold has dropped dramatically. Callers now abandon ship after just 90 seconds on hold. In healthcare & medical practices, where calls are often urgent, that window is even shorter.
average patience threshold
56% of customers who have a bad experience (like being put on hold) will never complain. They just quietly switch to a competitor. You won't even know they're gone until your revenue dips.
silently switch to competitors
Patients won't leave a voicemail — they call the next clinic. Every missed ring is a patient walking out the door.
lost annually to missed calls
return on investment
Annual ghost revenue
$180K
Caleon annual cost
$36,000
Net annual savings
$144,000
Ghost revenue recovered/yr
Return on investment
Average caller wait time
Coverage, 365 days/year
Caleon answers every patient call, books appointments with the right provider, and triages urgent cases — without putting anyone on hold.
Join healthcare & medical practices businesses already recovering ghost revenue with Caleon. At $3,000/mo, you get a 5x return on investment.
