The average medical practice misses 150+ calls per month. With an average patient lifetime value of $1,200, that's $180K in ghost revenue walking out the door every year.
Every unanswered call is revenue you never knew you lost.
By 2026, the average patience threshold has dropped dramatically. Callers now abandon ship after just 90 seconds on hold. In medical & healthcare, where calls are often urgent, that window is even shorter.
average patience threshold
56% of customerswho have a bad experience (like being put on hold) will never complain. They just quietly switch to a competitor. You won't even know they're gone until your revenue dips.
silently switch to competitors
Staff spend 70% of their day on the phone instead of with patients
lost annually to missed calls
return on investment
Annual ghost revenue
$180K
Caleon annual cost
$36,000
Net annual savings
$144,000
Ghost revenue recovered/yr
Return on investment
Average caller wait time
Coverage, 365 days/year
Caleon books appointments, answers service questions, logs complaints, and arranges callbacks — so your staff can focus on patients in the room.
Join medical & healthcare businesses already recovering ghost revenue with Caleon. At $3,000/mo, you get a 5x return on investment.
