The average dental office misses 170 calls per month during peak hours when the front desk is busy. With 80% being appointment requests, each missed call costs you $900 in potential revenue.
Response time is the #1 predictor of booking success. If you don't answer within 60 seconds, the probability of qualifying that lead drops by 400%.
By 2026, the average patience threshold has dropped dramatically. Callers now abandon ship after just 90 seconds on hold. In dental practices, where calls are often urgent, that window is even shorter.
average patience threshold
56% of customers who have a bad experience (like being put on hold) will never complain. They just quietly switch to a competitor. You won't even know they're gone until your revenue dips.
silently switch to competitors
Your front desk is busy with patients. Phones ring while no one can answer — and 80% of those calls are someone trying to book.
lost annually to missed calls
return on investment
Annual ghost revenue
$150K
Caleon annual cost
$36,000
Net annual savings
$114,000
Ghost revenue recovered/yr
Return on investment
Average caller wait time
Coverage, 365 days/year
Caleon books cleanings, exams, and procedures with the right provider — even during peak hours when your team is on the chair.
Join dental practices businesses already recovering ghost revenue with Caleon. At $3,000/mo, you get a 4.2x return on investment.
