Home service calls are urgent by nature — a broken AC in July or burst pipe at midnight. 40% of calls come outside business hours, and 85% of homeowners will call the next company if you don't answer.
Every unanswered call is revenue you never knew you lost.
By 2026, the average patience threshold has dropped dramatically. Callers now abandon ship after just 90 seconds on hold. In home services, where calls are often urgent, that window is even shorter.
average patience threshold
56% of customerswho have a bad experience (like being put on hold) will never complain. They just quietly switch to a competitor. You won't even know they're gone until your revenue dips.
silently switch to competitors
85% of homeowners call the next company when you don't answer
lost annually to missed calls
return on investment
Annual ghost revenue
$200K
Caleon annual cost
$36,000
Net annual savings
$164,000
Ghost revenue recovered/yr
Return on investment
Average caller wait time
Coverage, 365 days/year
When a pipe bursts at midnight, Caleon answers, logs the emergency, collects details, and arranges a callback — instead of losing the job to voicemail.
Join home services businesses already recovering ghost revenue with Caleon. At $3,000/mo, you get a 5.6x return on investment.
