Caleon and Smith.ai solve the same problem differently: Caleon is an AI-only receptionist starting at $150/mo for 75 calls/month, answering in English and Mongolian and booking into Google Calendar. Smith.ai starts at $300/mo for 30 calls/month and staffs live human receptionists. Choose Smith.ai if a human voice is a requirement; choose Caleon if you want lower entry pricing, Mongolian-language coverage, or AI answering without a per-call overage.
Pricing for both services taken from their own published pricing pages and verified 2026-09-03: caleonai.com/pricing and smith.ai. Vendors change prices — check both before deciding.
Answered byAI only — no human receptionist poolAI-first or live human receptionists, 24/7
LanguagesEnglish and MongolianEnglish; Spanish via a dedicated bilingual line ($1.00/call add-on)
ChannelsPhone; toll-free number included; SMS confirmationsPhone; SMS/Slack and Microsoft Teams notifications as paid add-ons
OverageNot published$11.50/call over 30 (Starter), $10.50 (Basic), $8.50 (Pro)
02Every published plan
Caleon AI
Starter75 calls/month$150/mo
Growth300 calls/month$500/mo
Pro600 calls/month$900/mo
Custom20+ calls/day, white-label, on-premContact us
Smith.ai
Starter30 calls/month$300/mo
Basic90 calls/month$810/mo
Pro300 calls/month$2,100/mo
EnterpriseCustom volumeCustom
03Which one suits you
Pick Smith.ai if…
—You want a real person on the line for complex or high-value calls — Smith.ai staffs live receptionists and Caleon does not.
—You need Spanish-language coverage, which Smith.ai offers as a bilingual add-on.
—You want a money-back guarantee to de-risk the trial — Smith.ai publishes a 30-day one.
Pick Caleon if…
—Entry pricing: Caleon Starter is $150/mo for 75 calls; Smith.ai Starter is $300/mo for 30 calls.
—Caleon does not publish per-call overage; Smith.ai charges $8.50–$11.50 per call beyond plan.
—Caleon answers in Mongolian as well as English — Smith.ai's second language is Spanish.
—Caleon is AI only. If you specifically want humans answering, Smith.ai is the better fit.
04Frequently asked questions
How much does Caleon cost compared to Smith.ai?
Caleon's entry plan is $150/mo for 75 calls/month. Smith.ai's entry plan is $300/mo for 30 calls/month. Smith.ai also publishes an overage rate: $11.50/call over 30 (Starter), $10.50 (Basic), $8.50 (Pro). Caleon does not publish a per-call overage rate. Figures verified 2026-09-03.
Is Smith.ai answered by humans or AI?
Smith.ai: AI-first or live human receptionists, 24/7. Caleon: AI only — no human receptionist pool. If having a person on the line matters for your calls, Smith.ai is the better choice.
Which languages does each service support?
Caleon answers in English and Mongolian. Smith.ai supports English; Spanish via a dedicated bilingual line ($1.00/call add-on). Caleon is the only one of the two that answers in Mongolian.
Can Caleon book appointments into my calendar?
Yes. Caleon books directly into Google Calendar, and every plan includes a toll-free number, call logs and transcripts, CRM integration, and SMS confirmations.